FAQ

We are located in Austria and currently deliver only within Austria and to Great Britain (England, Scotland and Wales). We do not currently deliver to Northern Ireland, the Isle of Man, Jersey, or Guernsey.

Delivery times are estimates and may vary slightly depending on the carrier, holidays, or local conditions. Orders within Austria are sent primarily with GLS and occasionally with Austrian Post. Orders to Great Britain are sent with UPS.

Tracking is always provided.

Orders to Great Britain with a product subtotal of €95.00 or more qualify for free shipping. Austria always ships free. Otherwise, Great Britain shipping is €13.95; checkout and payment are completed in euros. UK VAT is calculated before payment for consignments worth £135 or less.